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	<title>Insurance &#8211; ING Newsroom</title>
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	<title>Insurance &#8211; ING Newsroom</title>
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		<title>&#8216;Chillseeking&#8217; trumps thrillseeking as new Aussie favourite getaway</title>
		<link>https://newsroom.ing.com.au/chillseeking-trumps-thrillseeking-as-new-aussie-favourite-getaway/</link>
		
		<dc:creator><![CDATA[ING]]></dc:creator>
		<pubDate>Thu, 08 Aug 2019 04:08:51 +0000</pubDate>
				<category><![CDATA[Insurance]]></category>
		<guid isPermaLink="false">https://newsroom.ing.com.au/?p=2156</guid>

					<description><![CDATA[Research commissioned by ING reveals Australians are underestimating the potential costly pitfalls of relaxing retreats. Thrillseeking holiday activities have been bumped off Aussie bucket lists, as a new tribe of ‘chillseekers’ are taking travel time-out, according to the research. Coinciding with the launch of ING’s Travel Insurance, the research reveals that “relaxation” is the number [&#8230;]]]></description>
										<content:encoded><![CDATA[<p><em>Research commissioned by ING reveals Australians are underestimating the potential costly pitfalls of relaxing retreats.</em></p>
<p>Thrillseeking holiday activities have been bumped off Aussie bucket lists, as a new tribe of ‘chillseekers’ are taking travel time-out, according to the research.</p>
<p>Coinciding with the launch of <a href="https://www.ing.com.au/insurance/travel-insurance.html">ING’s Travel Insurance</a>, the research reveals that “relaxation” is the number one factor for Aussies when deciding their next holiday, with more than three quarters (78%) preferring a ‘chilled’ holiday over a ‘thrilling’ getaway.</p>
<p>Australians have always been known for their adventurous spirits, but many are now opting for experiences that are “more relaxing” (62%), help them “digitally detoxify” (48%), and let them “invigorate their mind and body” (45%). For these chillseekers, almost a third (30%) believe they are safer on relaxing holidays.</p>
<p>The most popular holiday types favoured by Aussies are beach vacations (42%), family catch-ups (36%) and river or ocean cruises (28%).</p>
<p>But relaxing on a sun lounge doesn’t exempt you from mishaps, with three quarters (or 9.1 million) travellers having suffered some form of issue whilst on holiday. The most common travel mishaps are cancelled or delayed flights (48%), food poisoning/illness (32%) and being conned out of money (20%).</p>
<p>“Risky selfies” have been revealed to be a new potential danger, with one-fifth (18%) of travellers revealing they have taken risks to get the perfect holiday photo, such as ignoring warnings, standing on cliffs or posing with wild animals.</p>
<p>Over half (53%) of Australian travellers surveyed expressed that they have found themselves out of pocket after encountering a problem or accident while on a holiday.  Of those travellers, the average loss they estimated was $1,426.</p>
<p>Despite this, Aussies are still willing to risk a trip without insurance, with over two-thirds (69%) of those who have experienced a mishap saying they rarely or never take out travel insurance.</p>
<p>Reasons for dodging travel insurance include thinking it’s not necessary when travelling domestically (33%) and that not much can go wrong on a relaxing holiday (31%).</p>
<p>Cathy Duncan, ING Head of Wealth, said: “Aussies are leading busier lives than ever, so it’s no wonder people are using their holidays as a time to relax, unwind and disconnect.</p>
<p>“But unfortunately, the most common travel mishaps can happen no matter what type of vacation you choose – from lost luggage, to unexpected flight cancellations – meaning that to enjoy a relaxing holiday, it’s a good idea to get cover.”</p>
<p><strong>ING research also revealed: </strong></p>
<ul>
<li><strong>Down time is a good time: </strong>The most important parts of a holiday for Aussies are experiencing culture including food &amp; drink (43%), sitting back and relaxing (25%) and catching up with family (15%).</li>
<li><strong>The E-scape:</strong> 48% of Aussies want to have a digital detox and are choosing destinations that allow them to go off-grid.</li>
<li><strong>For the gram:</strong>2 million Aussies have taken risks to get the perfect selfie such as ignoring warnings, standing on cliffs or posing with wild animals. Millennials are the most likely (29%) to attempt these photos and men (25%) are far more likely to engage in a risky selfie than women (10%).</li>
<li><strong>Money well saved:</strong> Of the Aussies surveyed who had taken out travel insurance in the past and run into problems for which they made claims, they estimated they saved an average of $1,882.</li>
<li><strong>Easing into the holiday feeling:</strong> 83% of travellers surveyed said having travel insurance would make them feel more at ease on holiday.</li>
</ul>
<p>To avoid unexpected costs when travelling, find out more about ING Travel Insurance at <a href="http://www.ing.com.au">www.ing.com.au</a>.</p>
<p><strong>-ENDS-</strong></p>
<p><strong>For further information contact: </strong>Deanna Rose: deanna.rose@ing.com.au/ 0413 317 225</p>
<p><strong>Notes to editors</strong></p>
<p>This survey was commissioned by ING and conducted by YouGov Galaxy in July 2019. The sample comprises 1,001 Australians aged 18-69 years distributed throughout Australia.</p>
<p><strong>About ING</strong></p>
<p>ING changed the way Australians bank 20 years ago by launching the country’s first high interest, fee free online savings account. Since then, we’ve brought continued value to customers with home loans, transactional banking, superannuation and insurance.</p>
<p>ING manages $42 billion in savings and $45 billion in mortgages and is Australia’s most recommended bank with the highest Net Promoter Score of any Australian bank.</p>
<p>&nbsp;</p>
<p><strong>Australia’s most recommended bank.</strong></p>
<p>Source: Nielsen Consumer &amp; Media View Dec’18-May ‘19 (n=11465) when compared by customers of 18 other banks operating in Australia.</p>
<p>&nbsp;</p>
<p>ING Travel Insurance is issued by Auto &amp; General Insurance Company Ltd ABN 42 111 586 353 AFSL 285571 as insurer. It is distributed by Auto &amp; General Services Pty Ltd ABN 61 003 617 909 AFSL 241411 (AGS) and by ING Bank (Australia) Ltd ABN 24 000 893 292 as Authorised Representative 1247634 of AGS.  ING is a business name of ING Bank (Australia) Ltd (ING). Any policy issued does not represent a deposit with or liability of, and is not guaranteed or otherwise supported by, ING or its related bodies corporate.  ING will receive a commission from AGS for each policy purchased which is a percentage of your premium. For further details see the Financial Services Guide.</p>
<p>Subject to AGS’ underwriting and ING’s Customer Eligibility and Name-Screening Assessment.</p>
<p>This is general information only, and does not take into account your particular objectives, financial situation or needs. You should read the relevant Product Disclosure Statement, Financial Services Guide and the ING Customer Eligibility and Name-Screening document available at ing.com.au<u>,</u> and consider if an ING Insurance products is right for you before deciding to purchase or continue to hold this product.</p>
<p>The price we quote is at the insurer’s sole and unrestricted discretion. It is based on the profile of the risk to be covered and any other factors the insurer may choose. These factors may change at any time without notice, as may the prices. If the policy renews, the price may exceed the price paid for the previous policy. Base rate premiums are subject to change.  You will be responsible for all applicable GST and other statutory charges.</p>
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		<title>ING uncovers the road etiquette rules to improve highway harmony (media release)</title>
		<link>https://newsroom.ing.com.au/ing-uncovers-the-road-etiquette-rules-to-improve-highway-harmony-media-release/</link>
		
		<dc:creator><![CDATA[ING]]></dc:creator>
		<pubDate>Mon, 17 Jun 2019 01:03:00 +0000</pubDate>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Insurance]]></category>
		<guid isPermaLink="false">https://newsroom.ing.com.au/?p=2129</guid>

					<description><![CDATA[Whether it’s tailgating fellow drivers or inconsiderate parking, one in five Aussies (20%) say frustration on the road has caused them to have an accident, new research commissioned by ING reveals. The research, which coincides with the launch of ING Car Insurance, reveals that while nearly all Aussies (97%) rate themselves a safe driver, most [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>Whether it’s tailgating fellow drivers or inconsiderate parking, one in five Aussies (20%) say frustration on the road has caused them to have an accident, new research commissioned by ING reveals.</p>
<p>The research, which coincides with the launch of <a href="https://www.ing.com.au/insurance/car-insurance.html">ING Car Insurance</a>, reveals that while nearly all Aussies (97%) rate themselves a safe driver, most of the nation (89%) admit another driver has got them hot under the collar with annoying driving habits, and three-quarters (78%) are guilty of committing these same driving blunders.</p>
<p>Tailgating has been voted the most irritating behaviour (78%), followed by changing lanes without indicating (77%) and leaving high-beams on (64%).</p>
<p>The majority of Aussie drivers (73%) say they’ve been caught off guard by another car, and half (52%) admit their stress has led them to lose focus on the road. One in five Aussies (20%) say frustration on the road has led to an accident, with men (24%) more likely than women (16%) to let stress get the better of them.</p>
<p>Following simple road etiquette and brushing up on the basics could be the key to avoiding unnecessary accidents and car insurance claims, ING Head of Wealth, Cathy Duncan says.</p>
<p>“We’ve all been there – trying to merge but no one lets you in, can’t open your car door because another car has parked too close. It’s these little things that frustrate us and can cause our judgement and decision-making to be impaired by stress.</p>
<p>“That’s why, to coincide with the launch of the ING Car Insurance product, we’ve asked Australians to weigh-in on their biggest driving bugbears and launched our Aussie Road Etiquette Guide to highlight the simple things drivers can do to avoid emotion-fuelled accidents.”</p>
<p><strong> </strong><strong>This research revealed:</strong></p>
<ul>
<li><strong>Australia’s biggest frustrations:</strong> taking the top spot is tailgating (78%), followed by changing lanes without indicating (77%), not indicating properly (73%), leaving high-beams on (64%) and selfish parking (61%).</li>
<li><strong>The illusion of superiority</strong> – nearly all Aussies (97%) consider themselves a safe driver and the majority rate themselves a great driver (69%), but almost half (44%) admit to being a bad driver at times and one in three (34%) agree they’ve picked up bad habits since passing their P’s. Some even admit they probably wouldn’t pass their driving test again (15%).</li>
<li><strong>Aussies quick to point the finger</strong>: Despite Millennials having the biggest driving egos, rating themselves the most skilled (72%), Gen Y and Millennials have been voted the most annoying on the roads (53%), with P platers coming a close second (39%).</li>
<li><strong>Off-putting passengers</strong> – Aussies say screaming kids (36%), arguments with partners (36%), and backseat drivers (34%) have caused stress on the road.</li>
<li><strong>Caution stopping adventure</strong>: Over half (59%) the nation are driving less and many (47%) are reluctant to drive in rush hour traffic due to stress on the roads, whilst 24% have given up on buying their dream car in fear of it being damaged.</li>
</ul>
<p>For peace of mind on the road, find out more about ING Car Insurance at <a href="http://www.ing.com.au">www.ing.com.au</a>.<img fetchpriority="high" decoding="async" class="alignnone wp-image-2132" src="https://newsroom.ing.com.au/wp-content/uploads/2019/06/Aussie-Road-Etiquette-Guide-FINAL-211x300.jpg" alt="" width="371" height="528" srcset="https://newsroom.ing.com.au/wp-content/uploads/2019/06/Aussie-Road-Etiquette-Guide-FINAL-211x300.jpg 211w, https://newsroom.ing.com.au/wp-content/uploads/2019/06/Aussie-Road-Etiquette-Guide-FINAL-768x1090.jpg 768w" sizes="(max-width: 371px) 100vw, 371px" /></p>
<p><strong>Ends</strong></p>
<p><strong> </strong></p>
<p><strong>Notes to editors</strong></p>
<p>This survey was commissioned by ING and conducted by YouGov Galaxy in May 2019. The sample comprises 1,025 car drivers aged 18 plus and distributed throughout Australia.</p>
<p><strong> </strong></p>
<p><strong>About ING</strong></p>
<p>ING changed the way Australians bank 20 years ago by launching the country’s first high interest, fee free online savings account. Since then, we’ve brought continued value to customers with home loans, transactional banking, superannuation and insurance.</p>
<p>ING manages $38 billion in savings and $43 billion in mortgages and is Australia’s most recommended bank with the highest Net Promoter Score of any Australian bank.</p>
<p>&nbsp;</p>
<p><strong>About ING Car Insurance</strong></p>
<p>ING Car Insurance is issued by Auto &amp; General Insurance Company Ltd ABN 42 111 586 353 AFSL 285571 as insurer. It is distributed by Auto &amp; General Services Pty Ltd ABN 61 003 617 909 AFSL 241411 (AGS) and by ING Bank (Australia) Ltd ABN 24 000 893 292 as Authorised Representative 1247634 of AGS.  ING is a business name of ING Bank (Australia) Ltd (ING).</p>
<p>Subject to AGS’ underwriting and ING’s Customer Eligibility and Name-Screening Assessment. Car Insurance is not available in NT. Vehicle details are checked against information available on Red Book.</p>
<p>This is general information only, and does not take into account your particular objectives, financial situation or needs. You should read the Product Disclosure Statement (<a href="https://ing.disconline.com.au/branding/resources/EXIG/legal/home/HCPDSA.pdf">Part A</a> and <a href="https://ingdirect.disconline.com.au/branding/resources/EXIG/legal/home/SHCPDSB.pdf">Part B</a>), ING Customer Eligibility and Name-Screening document, ING’s Financial Services Guide, and Premium, Excess and Discount Guide (PED) available at <a href="https://www.ing.com.au/help-and-support/documents-and-forms/insurance.html">ing.com.au</a>, and consider if it’s right for you before deciding to purchase or continue to hold this product.</p>
<p>ING will receive a commission from AGS for each policy purchased which is a percentage of your premium. For further details see our Financial Services Guide.</p>
<p>Any policy issued does not represent a deposit with or liability of, and is not guaranteed or otherwise supported by, ING or its related bodies corporate. The price we quote is at the insurer’s sole and unrestricted discretion. It is based on the profile of the risk to be covered and any other factors the insurer may choose. These factors may change at any time without notice, as may the prices. If the policy renews, the price may exceed the price paid for the previous policy. Base rate premiums are subject to change.  You will be responsible for all applicable GST and other statutory charges.</p>
<p><strong>Australia’s most recommended bank.</strong></p>
<p>Source: Nielsen Consumer &amp; Media View Oct’18-Mar ‘19 (n=11830) when compared by customers of 18 other banks operating in Australia.</p>
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