Simon Andrews, Chief Operating Officer, ING DIRECT Simon joined ING DIRECT Australia in 1994 in the Treasury team. He progressed through various roles before becoming Executive Director at ING DIRECT Australia. In 2005 Simon moved to ING DIRECT UK holding the role of Chief Risk Officer ... May 06, 2014 Simon joined ING DIRECT Australia in 1994 in the Treasury team. He progressed through various roles before becoming Executive Director at ING DIRECT Australia. In 2005 Simon moved to ING DIRECT UK holding the role of Chief Risk Officer before moving to TMB Bank Thailand in 2009. He joined TMB Bank as COO with executive responsibility for Technology, Operations and Corporate Services across the Wholesale, SME and Retail customer segments. In October 2013, Simon was appointed COO at ING DIRECT Australia, overseeing IT, Operations, Delivery, Enterprise Information and Facilities. Outside of work, Simon is married with three kids and loves sailing and rugby.