{"id":1855,"date":"2017-03-30T09:17:14","date_gmt":"2017-03-29T23:17:14","guid":{"rendered":"https:\/\/newsroom.ing.com.au\/?p=1855"},"modified":"2017-03-30T09:17:14","modified_gmt":"2017-03-29T23:17:14","slug":"ing-offers-assistance-for-customers-affected-by-cyclone-debbie","status":"publish","type":"post","link":"https:\/\/newsroom.ing.com.au\/ing-offers-assistance-for-customers-affected-by-cyclone-debbie\/","title":{"rendered":"ING offers assistance for customers affected by Cyclone Debbie"},"content":{"rendered":"<p>30 March 2017: ING is urging any customers impacted by Cyclone Debbie in North Queensland to contact its Customer Care team regarding financial assistance options.<\/p>\n<p>Available assistance may include:<\/p>\n<ul>\n<li>Priority and expedited transfer of funds<\/li>\n<li>Waiving break costs for withdrawing term deposits early<\/li>\n<li>Suspending home loan repayments<\/li>\n<li>Waiving fixed home loan break costs<\/li>\n<\/ul>\n<p>ING\u2019s Customer Care team is available 24\/7 on 133 464.<\/p>\n<p><strong>-ENDS-<\/strong><\/p>\n<p><strong>Media contact<\/strong><\/p>\n<p>David Breen<\/p>\n<p>Head of Corporate Affairs, ING DIRECT<\/p>\n<p>T: +61 2 9028 4347<\/p>\n<p>M:\u00a0 +61 412 933 060<\/p>\n<p>E: <a href=\"mailto:david.breen@ingdirect.com.au\">david.breen@ingdirect.com.au<\/a><\/p>\n<p>Kristen Costandi<\/p>\n<p>PR Manager, ING DIRECT<\/p>\n<p>T: +61 2 9018 5160<\/p>\n<p>M: +61 413 317 225<\/p>\n<p>E: <a href=\"mailto:kristen.costandi@ingdirect.com.au\">kristen.costandi@ingdirect.com.au<\/a><\/p>\n<p><strong>About ING DIRECT<\/strong><\/p>\n<p>ING DIRECT changed the way Australians bank 18 years ago by launching the country\u2019s first high interest, fee free online savings account. Since then, we\u2019ve brought this focus on value and exceptional experience to home loans, transactional banking, superannuation and insurance.<\/p>\n<p>With 1.7 million customers \u2013 and $37 billion in savings and $42 billion in mortgages \u2013 ING DIRECT has the highest Net Promoter Score of any bank.<\/p>\n<p>Australia\u2019s most recommended bank.<\/p>\n<p>Source: Nielsen Consumer & Media View Mar \u201816 \u2013 Aug \u201816 (n=10,597) when compared by customers of 14 other banks operating in Australia.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>30 March 2017: ING is urging any customers impacted by Cyclone Debbie in North Queensland to contact its Customer Care team regarding financial assistance options. Available assistance may include: Priority and expedited transfer of funds Waiving break costs for withdrawing term deposits early Suspending home loan repayments Waiving fixed home loan break costs ING\u2019s Customer […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1855","post","type-post","status-publish","format-standard","hentry","category-general"],"acf":[],"_links":{"self":[{"href":"https:\/\/newsroom.ing.com.au\/wp-json\/wp\/v2\/posts\/1855","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsroom.ing.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsroom.ing.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsroom.ing.com.au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsroom.ing.com.au\/wp-json\/wp\/v2\/comments?post=1855"}],"version-history":[{"count":2,"href":"https:\/\/newsroom.ing.com.au\/wp-json\/wp\/v2\/posts\/1855\/revisions"}],"predecessor-version":[{"id":1857,"href":"https:\/\/newsroom.ing.com.au\/wp-json\/wp\/v2\/posts\/1855\/revisions\/1857"}],"wp:attachment":[{"href":"https:\/\/newsroom.ing.com.au\/wp-json\/wp\/v2\/media?parent=1855"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsroom.ing.com.au\/wp-json\/wp\/v2\/categories?post=1855"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsroom.ing.com.au\/wp-json\/wp\/v2\/tags?post=1855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}