Media Enquiries
Megan Landauro
Cassandra Geselle
ING
60 Margaret Street
Sydney NSW 2000
Media Enquiries
Megan Landauro
Cassandra Geselle
ING
60 Margaret Street
Sydney NSW 2000
About ING Bank
ING has been pioneering branchless banking in Australia since 1999.
We focus on delivering what our customers have asked for: simple, straightforward, and good value products.
We entered the Australian market in 1999 with a groundbreaking online savings account and now we’re a bank that satisfies the everyday financial needs of Australians, from transactional accounts and credit cards to personal loans, mortgages, superannuation and insurance.
We’ve hit several milestones since then and now have more than 2 million customers and more than 2500 employees.
Our strong customer service focus is reflected in our workplace. It’s exciting, challenging and constantly evolving. As a business we like to do things differently, and we encourage our staff to do the same.
We have been recognised with many industry and customer voted awards across our business, products and customer service, most recently:
- Canstar’s Bank of the Year five years in a row (2020 – 2024)
- Australia’s Best Bank (Australia’s Best Banking Mozo Experts Choice Awards 2023)
- Best Savings Account (Finder Banking Awards 2023)
We are Australia’s most recommended bank (RFI Global’s XPRT Survey October 2023 – March 2024 (n = 31,810) when compared to customers of 20 other banks operating in Australia. We are also Australia’s fifth largest main financial institution (MFI) with 6% of market share according to RFI GLobal’s XPRT Survey, October 2023 – March 2024 (n = 31,810). MFI is defined as the bank that the consumer says is their main financial institution.
Media Enquiries
Megan Landauro
Cassandra Geselle
ING
60 Margaret Street
Sydney NSW 2000