ING simplifies access to benefits for Orange Everyday and Orange One customers

Notes to editors

ATM fees from 15 October 2025:

• International: Whilst ING will no longer charge a fee to withdraw money at a foreign ATM, some ATM’s operators will, meaning customers may incur third-party fees when using ATMs overseas. ING will not rebate these third-party fees. 
• Domestic: No ING Fees when using an ATM in Australia. We don’t charge fees to use your Orange Everyday or Orange One to access an ATM in Australia. However, some ATM operators may charge you to use their ATM and these fees and where accepted, these will be debited from your account.

Benefits on the Orange Everyday from 15 October 2025

From 15 October 2025, all Orange Everyday customers will automatically get access to:

• 1% cashback on eligible utility bill payments (up to $100 per financial year) (T&Cs apply).
• $0 ING international transaction fees, and
• $0 ING international ATM withdrawal fees.

All without needing to meet any monthly eligibility requirements.

For domestic ATM withdrawals, there will continue to be no fees charged by ING, but third party operator fees will no longer be rebated. Eligibility criteria to unlock the additional variable interest rate on the Savings Maximiser will remain unchanged.

Existing Orange Everyday Benefits will continue to apply up until 14 October 2025 for customers that met the eligibility criteria in the previous month.

An eligible utility bill payment is a payment made by BPAY, direct debit (BSB and account number), or PayTo from your Orange Everyday account for a water, gas or electricity bill from an agreed supplier for the Australian residential address of the account holder. Up to $100 per Orange Everyday, per financial year.

For full terms and conditions, see the Orange Everyday Terms and Conditions and Fees and Limits Schedule, Orange Everyday Target Market Determination and the agreed utility supplier list at ing.com.au.

Rebate Offers for Orange One Customers from 15 October 2025

All Orange One customers will automatically get $0 ING international transaction fees and ING international ATM withdrawal fees, without needing to meet the monthly eligibility requirements. For domestic ATM withdrawals, third party operator fees will no longer be rebated.

ING Pocket Perks

If customers activate their Orange Everyday debit card or Orange One credit card between 21 July 2025 and 31 March 2026, there may be a delay in its automatic enrolment into ING Pocket Perks.

ING Pocket Perks offers are subject to specific eligibility requirements set by the merchant providing the offer, and these details will be displayed in the ‘Offers’ section of the ING app. Cashback is usually credited within 7 days of a qualifying purchase being fully processed. ING Pocket Perks offers are also subject to the Orange Everyday Terms & Conditions or Orange One Terms & Conditions. Offers are for a limited time only and subject to change. 

Customers who prefer not to receive personalised cashback offers or related communications can opt out at any time via the unsubscribe link in any ING marketing email. Even after opting out, they will continue to have access to non-personalised offers.