Changes to variable home loan interest rates, ING reaffirms support for customers

In the wake of the Reserve Bank of Australia’s (RBA) decision to increase the official cash rate, ING Australia will increase variable home loan rates for new and existing customers by 0.25% p.a., effective from May 15^th  2026.

Reviews of other products, including variable savings accounts, are ongoing and ING will update customers if any changes are made.

ING Australia’s Head of Retail Jennifer Davies said: “With cost-of-living pressures remaining high, we recognise that higher mortgage rates continue to place pressure on household budgets, and we know this will be difficult for many home loan customers.

“Customers who might be concerned about their repayments are encouraged to get in touch with us early. Our team is ready to provide support, guidance and access to a range of tools to help them manage their finances.”

Financial Hardship Support

ING has a dedicated Financial Hardship Support team available to help customers who may be experiencing financial difficulty, including those struggling to keep up with loan repayments.

Customers who are concerned about their repayments are encouraged to get in touch with ING early to discuss the support that may be available based on their individual circumstances.

More information is available at: https://www.ing.com.au/help-and-support/tips-hints-guides/financial-hardship.html. 

Customers can also visit ING’s mortgage repayments calculator* to estimate what these changes may mean for them. For more information visit: https://www.ing.com.au/rates-and-fees/interest-rate-announcement.html