published 26 Oct 2026

Financial procrastination costing Aussies nearly $2 billion a year

  • Financial procrastination* is costing Australians nearly $2 billion ($1.96 billion*) a year, with those putting off financial tasks missing out on an estimated average of $148 each
  • Six in ten (61%) Australians admit to delaying a financial chore over the past year, with checking savings account rates being the #1 procrastinated financial task (21%)
  • While nearly three in four (72%) active savings account holders have checked their rate in the past year, over half (53%) have never switched savings accounts to get a better interest rate

As Australian households navigate ongoing cost-of-living pressures, new research from ING reveals financial procrastination is costing Aussies an estimated $1.96 billion nationwide each year.

Aussies who have put off financial tasks in the past 12 months report that their procrastination has put them an estimated average of $148 out of pocket per person.

With over six in ten (61%) Australians admitting to delaying or putting off a financial chore over the past year, checking savings account leads as the most procrastinated task, followed by comparing utility providers, creating a budget and renewing insurance policies.

The research highlights a significant gap between awareness and action: while a clear majority (72%) of active savings account holders have checked the interest rate on their main savings account within the last twelve months, more than half (53%) admit they have never switched savings account to secure a higher rate.

Matt Bowen, Head of Consumer & Market Insights at ING, said:

“With cost-of-living pressures weighing on households, our research shows procrastinating on financial chores is costing Aussies millions each year, as six in ten of us have put off financial chores in the past year, and the top procrastinated task being checking savings account rates.

“While most savers have checked their rate, according to our research, more than half have never switched to secure a higher one – so it’s worth knowing what rate you’re earning on your savings, because the difference between an average base rate and a higher rate could add up over the course of a year.”

The bigger picture

Financial procrastination is hitting younger Australians hardest. The average reported cost of putting off financial tasks over the past year was higher among Gen Z ($166), Millennials ($178) and Gen X ($163) compared to Baby Boomers ($71).

When it comes to barriers, Gen Z are significantly more likely than older Aussies to say not having time has forced them to delay a task (39%, compared to Gen X: 26% and Baby Boomers: 14%), as well as being unsure on where to start or forgetting their login details (10%, compared to Gen X: 4% and Baby Boomers: 3%).

Despite these hurdles, awareness remains high among younger savers. Over three in four Gen Z (76%) and two in three Millennials (66%) say they have at least a rough idea of the interest rate they earn on their main savings account, compared to 59% of Gen X and 53% of Baby Boomers. However, overall, only 20% of Australians know their exact savings interest rate.

Matt’s top tips for beating financial procrastination

With millions left on the table each year, Matt Bowen shares his top tips for overcoming inaction and making your money work harder:


Notes to editors

*For the purpose of this media release, financial procrastination is defined as financial tasks that you have been put off or delayed doing, through the third party research conducted with YouGov.

When we say ‘Australians’ in this release, we’re referring to Australian adults 18+ who responded to the survey. Findings from the report are subject to standard sampling tolerances and the inherent limitations of survey-based research.

When respondents were asked how much they think ‘financial procrastination’ has cost them in the past 12 months, the average response was $148.21 per person. Extrapolating the 798 respondents to the population, YouGov got 13,245,860 Australians who have delayed financial tasks in the past 12 months. Given the average cost of procrastination was estimated to be $148.21 per person, YouGov multiplied this by the number of Australians who put off tasks in past 12 months (13,245,860) to get $1,963,168,911 nationally.

This study was conducted online between 18th – 29th September 2026. The sample is comprised of a nationally representative sample of 1,317 Australians aged 18 years and older. Respondents are sourced from the YouGov panel. Following the completion of interviewing, the data was weighted by age, gender and region to reflect the latest ABS population estimates. Significant differences have been reported at the 95% confidence interval. This study has been carried out in accordance with the ISO 20252:2019 standards, to which YouGov is accredited.

ING Savings Booster

ING Savings Booster is available to eligible new and existing ING customers. The Welcome rate is available to new to ING savings customers.

An active and unrestricted Orange Everyday held in the same name(s) as the Savings Booster is required. The ING Savings Booster is available through the new ING app (‘Do your thing’ in Google and iOS app stores) and online banking.

You can only make withdrawals from your ING Savings Booster to another ING account you hold (individually or jointly with another person) that is enabled to receive funds from your Savings Booster (such as an Orange Everyday account)

  • Customers cannot hold more than one Savings Booster account in the same name.
  • The combined total deposits in all your Savings Booster account(s) shouldn’t exceed $5 million, whether account(s) are in individual or joint name(s).
  • Current rates and eligibility criteria are set out in the Savings Booster Rates Schedule.

Any advice on this website does not take into account your objectives, financial situation or needs and you should consider whether it is appropriate for you. Before making any decision in relation to Savings Booster or Orange Everyday you should read the Savings Booster Terms and Conditions and Savings Booster [Rates Schedule], the Orange Everyday Terms and Conditions booklet and Everyday Banking Fees & Limits Schedule, and the product Target Market Determinations. To view these documents you may need Adobe Acrobat. Products are issued by ING, a business name of ING Bank (Australia) Limited ABN 24 000 893 292, AFSL and Australian Credit Licence 229823.

About ING:

ING changed the way Australians bank nearly 30 years ago by launching the country’s first digital-led branchless bank. ING now offers Australians home loans, transactional banking, superannuation, credit cards, personal lending, insurance and wholesale banking services. ING is: 

  • Australia’s #1 bank 2026, awarded by Forbes.  
  • Australia’s fifth largest main financial institution (MFI) with 5% market share according to RFI Global’s Consumer Atlas Survey, July – December 2025 (n = 29,246).  

All information in the ING Newsroom is accurate at the time of publication.