published 13 Nov 2026

ING urges customers to stay vigilant against scams following Microsoft outage

Be on alert for potential scams regarding the Microsoft outage. Scammers may contact you offering to resolve the Microsoft or other systems issues. Do not allow anyone access to your devices without confirming with the organisation through their publicly listed contact number.

Remember, be wary of messages you receive out of the blue – especially if it contains a link to download an app, or to connect to phone or video call.

If you’ve received a suspicious looking message or have downloaded an app you’re unsure about, reach out to Scamwatch.

If you think your ING account may be compromised, please call us on 1800 052 743.

All information in the ING Newsroom is accurate at the time of publication.