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ING Australia launches new brand direction – do your thing

Published on 01/03/2021

The new ‘do your thing’ TVCs will air from today

Monday 1 March 2021: From today ING Australia will take on a new tagline ‘do your thing’. The new brand direction articulates the bank’s approach to always be there, alongside its customers as they go about doing the things that matter most to them.

“We’ve just lived through a year where the everyday things we enjoy doing have been harder to do.

‘Do your thing’ captures our desire to help Australians have the freedom and confidence to do their thing. We do this by removing the friction from banking and supporting our customers whenever and however they need us.

By definition the statement means different things to different people. As a modern and progressive bank, the statement also describes how we approach our own business, differently. You’ll see us celebrate this difference in the spirit and personality of our new ads.”

Australians will first experience the new brand statement through fun and vibrant TVCs that put the customer front and centre.  The first TVC will air on the first of March with more rolled out throughout the year.

In each of the TVCs a CGI (computer generated image) lion casually appears. The lion is symbolic of the ING brand and its people.

“Just like the lion in the TVCs, our people are always there in the background helping our customers to get on with their lives, without getting in the way.”

The above the line campaign will be accompanied by The Sense of US Report, which delves into what Aussies do that make them uniquely them. It reveals that after a challenging year, many (31%) have turned to the optimistic plan of simply “having more fun” in 2021.

The Report also uncovers what career Australians desire to do most (scientist), what stimulates them creatively (music) and popular slang terms we use with “yeah nah” topping the list.

“In order to be the bank that helps Australians to get on with the things that matter most to them, we really need to understand the things they’re doing that make them who they are. This is why we created the ING Sense of Us report.”

The report will be used to fuel meaningful PR stories and engage with customers via social media throughout the year.

There is also a new streamline logo that is a nod to the banks digital heritage and encapsulates ING’s approach to enable people to bank without friction or fuss.


Notes to editors

For more information contact Megan Landauro on 0413 317 225 or

About ING

ING changed the way Australians bank 21 years ago by launching the country’s first branchless bank. ING now offers Australians award winning home loans, transactional banking, superannuation, credit cards, personal lending, insurance and wholesale banking services.

ING is Australia’s most recommended bank according to RFi XPRT Survey, August 2020 – January 2021 (n = 31,512) when compared to customers of 20 other banks operating in Australia. It is also Australia’s fifth largest main financial institution (MFI) with 6% of market share according to RFi XPRT Survey, August 2020 – January 2021 (n=31,512). MFI is defined as the bank that the consumer says is their main financial institution.



Creative development – Ogilvy AU

Production – Scoundrel

Director – Tim Bullock

Media buy – UM

PR – One Green Bean

Lion yoga pic

Media Enquiries

David Breen
Head of Corporate Affairs
0412 933 060

Megan Landauro
Public Relations Manager
0413 317 225

60 Margaret Street
Sydney NSW 2000

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