ING awarded Canstar Bank of the Year for seventh consecutive year

ING has been named Canstar’s Bank of the Year for the seventh consecutive year, recognising the outstanding value it delivers for customers across savings, home lending, credit cards and everyday banking.

The award is based on Canstar’s assessment of value across pricing, features and customer satisfaction, recognising the bank with the strongest overall product offering across home loans, deposit accounts, credit cards and personal loans.

ING Chief Executive Officer, Melanie Evans said the recognition reflects the bank’s sustained focus on helping customers get ahead with their everyday finances.

“Winning Canstar’s Bank of the Year for the seventh year running underscores our commitment to consistently delivering real value for customers,” Ms Evans said.

“As Australia’s leading digital bank, we’ve worked to make banking simple, low-cost and easy to use across savings, lending and everyday banking.

“For customers, it means having confidence they’re getting value not just in one product, but across their whole banking relationship.

“That’s the ING difference. Simple, digital banking designed around customers and delivered in a way that builds trust and lasting relationships.”

ING delivered strong results across key retail categories, including high customer satisfaction scores and standout performance in low-cost cards and transaction accounts.

Across the latest Canstar ratings period, the bank maintained consistently competitive rates on home and personal loans.

Ms Evans said ING would continue to invest in its products and digital capabilities to meet changing customer needs.

“As expectations evolve, our focus remains on making banking simpler, more transparent and more rewarding for our customers,” Ms Evans said.