ING and Ogilvy unveil new TVC featuring AI-powered ING Lion, aimed at empowering customers with every tap

About ING

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, February – July 2025 (n = 29,577) when compared to customers of the 10 largest ADIs operating in Australia. ING is Australia’s fifth largest main financial institution (MFI) with 5% of market share according to RFI Global’s Consumer Atlas Survey, February – July 2025 (n = 29,577). MFI is defined as the bank that the consumer says is their main financial institution.

Any advice on this page is general information only and does not take into account your particular objectives, financial situation or needs and you should consider whether it is appropriate for you having regard to these factors before acting on it. Fees and charges apply. Before making any decision in relation to any of our products, you should read the relevant Terms and Conditions booklet and Fees and Limits Schedule, available at ing.com.au or by calling 133 464.

Information is current as at the date of publication and is subject to change.

ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823, Australian Credit Licence 229823.

Orange Everyday Benefits for Orange Everyday Customers

Orange Everyday Benefits will apply for the next month when you meet the following eligibility criteria during the current month:

• deposit at least $1,000 from an external source to any personal ING account in your name (excluding Living Super and Orange One), and
• also make at least 5 card purchases that are settled (and not at a ‘pending status’) using your ING debit or credit card (excluding ATM withdrawals, balance enquiries, cash advances and EFTPOS cash out only transactions).

Orange Everyday customers who hold an ING Home Loan are automatically eligible for Orange Everyday Benefits, and are not required to meet this monthly criteria.

Each month that you’re eligible for the Orange Everyday Benefits, you’ll receive the following on your Orange Everyday accounts:

• 1% cashback on eligible utility bill payments (up to $100 per financial year);
• Unlimited rebates on the ING International Transaction Fee; and
• Rebates on ATM withdrawal fees for the first 5 fee incurring ATM withdrawals (excludes international ATM operator fees).

An eligible utility bill payment is a payment made by BPAY or direct debit (BSB and account number) or PayTo from your Orange Everyday account for a water, gas or electricity bill from an agreed supplier for the Australian residential address of the account holder.

For full terms and conditions, see the Orange Everyday Terms and Conditions, the Everyday Banking Fees and Limits Schedule, Orange Everyday Benefits Schedule and the agreed utility supplier list.

Subject to the Orange Everyday Terms and Conditions, we may change or cancel Orange Everyday Benefits at any time at our discretion.

Benefits on the Orange Everyday from 15 October 2025

From 15 October 2025, all Orange Everyday customers will automatically get access to:

• 1% cashback on eligible utility bill payments (up to $100 per financial year) (T&Cs apply).
• $0 ING international transaction fees, and
• $0 ING international ATM withdrawal fees.

All without needing to meet any monthly eligibility requirements.

For domestic ATM withdrawals, there will continue to be no fees charged by ING, but third party operator fees will no longer be rebated. Eligibility criteria to unlock the additional variable interest rate on the Savings Maximiser will remain unchanged.

Existing Orange Everyday Benefits will continue to apply up until 14 October 2025 for customers that met the eligibility criteria in the previous month.

An eligible utility bill payment is a payment made by BPAY, direct debit (BSB and account number), or PayTo from your Orange Everyday account for a water, gas or electricity bill from an agreed supplier for the Australian residential address of the account holder. Up to $100 per Orange Everyday, per financial year.

For full terms and conditions, see the Orange Everyday Terms and Conditions and Fees and Limits Schedule, Orange Everyday Target Market Determination and the agreed utility supplier list at ing.com.au.

ING Pocket Perks

If customers activate their Orange Everyday debit card or Orange One credit card between 21 July 2025 and 31 March 2026, there may be a delay in its automatic enrolment into ING Pocket Perks.

ING Pocket Perks offers are subject to specific eligibility requirements set by the merchant providing the offer, and these details will be displayed in the ‘Offers’ section of the ING app. Cashback is usually credited within 7 days of a qualifying purchase being fully processed. ING Pocket Perks offers are also subject to the Orange Everyday Terms & Conditions or Orange One Terms & Conditions. Offers are for a limited time only and subject to change. 

Customers who prefer not to receive personalised cashback offers or related communications can opt out at any time via the unsubscribe link in any ING marketing email. Even after opting out, they will continue to have access to non-personalised offers.

Ca-Ching Cashback Moments Chance to Win Promotion

Promotion runs from 5 September to 30 November 2025 or until prize pool is exhausted. Open to Australian residents aged 18+ with an active Orange Everyday account who are opted into marketing communications and remain opted into marketing communications until 12 January 2026, are the original recipient of an email from ING about this Promotion and are not in arrears or financial hardship. Entry via eligible card purchases (excluding ATM withdrawals, cash advances, pseudo cash card purchase, BPAY, pay anyone, and internal payments). Opt-in to marketing required. Total prize pool: $750,000, including prizes of $100, $1,000 and $10,000. Exclusions and Tamp;Cs apply. The prize may have tax implications. You should seek independent tax advice.

Winners will be notified by SMS and email and published at campaigns.ing.com.au/cashback-moments-winners. Visit campaigns.ing.com.au/cashback-moments. Permits: NSW Licence No. NTP/14172; ACT Licence No. TP25/01942; and SA Licence No. T25/1456. Promoter: ING Bank (Australia) Limited, ABN 24 000 893 292. Promoter: ING Bank (Australia) Limited, ABN 24 000 893 292.