ING Newsroom
Latest Media Releases
View all
Feature Explainer
View all
X feeds
Follow us at @ING_Aust for more X content.
;
It's #ScamsAwarenessWeek and this year's theme, 'Share a story, stop a scam', is a timely reminder that almost everyone has encountered a scam and by talking about them, we all get better at identifying and avoiding them. #ShareAScamStory
HEY - THAT'S NOT US!
Scammers are sending emails pretending to be ING, claiming your account has been limited due to an app update. The e-mail tells you to click a link to update your account but this is the scammer trying to steal your account details so don't click that link!
‼️ Remember - ING will never ask you to log into your account via a link in an unsolicited text or e-mail.
We are working to stop these emails but if you think your account may be compromised, please call us on 1800 052 743.
We're sure you haven't missed the big technical outage over the weekend and neither have scammers! 😈
ING systems, including card payments, online banking and transfers, are all operational but criminals are impersonating banks and other organisations and using...
🙅 Don’t be rushed into downloading new software – this could give hackers access to your device and sensitive information.
🙅 Don’t recognise the phone number? E-mail address look a bit weird? Strange text message out of the blue asking you to tap a link? Hang up or delete...
the message and contact the organisation they claim to be from to confirm if they are legit.
If you believe your account may be compromised, please call 1800 052 743.
We are aware of a third party IT outage which is impacting some ING customers. While ING systems are operating normally, we understand some customers may be experiencing impacts to payment services due to the broader outage.
PHISHING SCAM DETECTED
We are aware scammers are sending fake emails, claiming that your ING account has been temporarily disabled and asking you to verify your identity to regain access.
Beware, they’re not from the real ING.
Remember, ING will never ask you to log into your account via a link in an unsolicited text or e-mail so do not click the link.
We’re working to get the scam email and websites removed. In the meantime, if you get a suspect message or think your account security may be compromised, report it ASAP to fraud@ing.com.au or call 1800 052 743.
Want to find out more?
Visit our Help Hub for simple steps to setting up and using your ING service, plus the latest financial health tips.
